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Rental Policies, the Legal Stuff

Rental Information & Guidelines

We’re so excited to be part of your dancer’s performance.

Tidewater Dancewear is built on the belief that beautiful, high-quality costumes should be accessible, thoughtfully made, and shared responsibly.

Here’s everything you need to know to ensure a smooth and enjoyable rental experience.

Booking Your Costume

Costumes are reserved on a first-come, first-served basis.

We recommend booking as early as possible to secure your preferred costume for your performance dates.

Once availability has been confirmed, we will email you a Rental Agreement. Your costume is officially reserved only after we have received both the signed Rental Agreement and full payment.

Once your reservation is confirmed, your costume will be carefully prepared and scheduled for shipment or pickup.

 

Sizing & Fit

Each costume is designed to accommodate a range of measurements rather than one exact size.

You will be asked to provide your dancer’s current measurements so we can help confirm the best fit possible.

If you’re unsure, we’re always happy to guide you—our goal is to ensure your dancer feels confident and comfortable on stage.

 

Rental Period

Your rental period is arranged to allow time for:

  • Fittings

  • Rehearsals

  • Performance

Your return date will be clearly outlined at the time of booking.

 

Care of the Costume

Every costume has been carefully constructed to be worn by multiple dancers.

We kindly ask that all pieces are:

  • Handle with care.

  • Keep clean and dry.

  • Store safely when not in use.

 

Professionally Maintained

Every Tidewater costume is professionally inspected, maintained, cleaned when appropriate, and thoughtfully restored between rentals. Minor repairs and enhancements are completed as needed to ensure each costume arrives ready for the stage.

Returns

Costumes must be returned by the agreed-upon date to ensure availability for the next dancer.

Clear return instructions will be included with your order.

 

Damage or Loss

Normal performance wear is expected.

If a costume is returned with excessive damage, missing components, or is not returned, additional charges may apply.

We always approach these situations fairly and believe open communication leads to the best outcome for everyone.

 

Shipping

Shipping timelines will be confirmed at the time of booking.

Customers are responsible for shipping costs unless otherwise agreed in writing.

For international rentals, any customs duties, taxes, or import fees are the responsibility of the customer. If Tidewater Dancewear has incurred charges by the coiurier service you will be billed for such charges as they are made available.

If expedited shipping or a specific carrier (such as FedEx or UPS) is requested, any additional shipping costs beyond Tidewater's standard Canada Post shipping rate will be invoiced separately prior to shipment.

 

Our Commitment

Every costume is created with intention—designed to be worn, loved, and shared.

This rental program exists to:

  • Support dancers and families

  • Reduce unnecessary cost

  • Promote a more sustainable approach to dance costume rentals while reducing waste.

 

Questions?

We’re here to help every step of the way.

If you have any questions before booking, please don’t hesitate to reach out.


Casey Delves
Tidewater Dancewear

Privacy & Safety

All purchases are processed thru PayPal or Stripe

We do not store, retrieve or access any credit card numbers or share this information with any other party. 

Upon purchase, you will receive a notification that your payment was successful thru the payment  portal. 

Tidewater Dancewear does not accept checks or money order.  Tidewater Dancewear will not change payment providers to save YOU on the payment costs of making a online credit card purchase and is not responsible for any charges from the payment providers that you may incur in order to make a payment.  
 

Tidewater Dancewear appreciates the use of past and present photographs of customers wearing their garments at competitions.  Due to the nature of client safety and confidentiality, all underage minor photographs have been cleared for use by parents by written or verbal permission. 

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